Frequently Asked Questions

BatchLogic is an advanced batch plant control system designed specifically for concrete producers. It features universal equipment integration that works with any hardware that digitally records data, AI-powered automation, and real-time monitoring to achieve 99.9% batch accuracy and 30% waste reduction. The system works with all major batching equipment brands.

BatchLogic adds precision, automation, and intelligence through software that integrates with your existing equipment. AI algorithms continuously optimize batches, adapt to conditions, and predict maintenance needs. The system works with any brand of equipment that digitally records data, so you keep your investment while gaining modern control and analytics.

BatchLogic achieves 99.9% batch accuracy—meaning virtually every batch hits your specifications precisely. This is accomplished through ±0.1% precision load cells, real-time moisture compensation, temperature control, and AI optimization. Plants can expect immediate quality improvements and significant reduction in rework rates.

Yes. BatchLogic integrates with ALL major batch plant equipment—Command Alkon, ConTech, Astec, Liebherr, Hess, Elkon, Olin, and others. We offer three integration approaches: Overlay mode (run alongside your current controller), Full Replacement (complete system upgrade), or Hybrid (mix old and new capabilities). Our team handles all integration planning and execution.

Implementation depends on your approach. Overlay mode: 1-2 days (zero production downtime possible). Hybrid mode: 2-3 days. Full replacement: 3-5 days planned downtime. Add 1-2 weeks for initial assessment and configuration. Plants can expect immediate quality improvements and to be fully productive within the first week.

Expected results include: 99.9% batch accuracy, 30% material waste reduction, 15% throughput increase, 45% downtime reduction through predictive maintenance, 89% quality variance reduction, and $150K+ annual savings. BatchLogic is designed to deliver positive ROI within 6 months. Results vary based on current operations and adoption level.

BatchLogic's AI continuously learns from your plant's batching patterns. Machine learning models optimize water content, temperature, and admixture dispensing based on environmental conditions and aggregate characteristics. The system makes autonomous adjustments during batching to compensate for moisture, temperature, and material variations—producing perfect batches automatically without operator intervention.

AI monitors all sensor data and identifies patterns indicating equipment degradation. The system predicts failures weeks in advance with maintenance recommendations—preventing unexpected downtime. This reduces maintenance costs by 25% while extending equipment life. You'll know exactly when to service equipment before problems occur.

Yes. BatchLogic includes mobile apps for iOS and Android plus cloud-based dashboards accessible from any device. Plant managers can monitor batching in real-time, view analytics, adjust settings, and receive alerts remotely. The system works offline and automatically syncs when connectivity returns.

Enterprise-grade security includes data encryption in transit (TLS 1.3) and at rest (AES-256). We maintain SOC 2 Type II compliance and conduct annual security audits. Data is hosted on secure AWS servers with automatic backups every 6 hours, 99.5% uptime SLA, and disaster recovery protocols. You own all your data and can export it anytime.

BatchLogic offers service fees that are significantly more affordable than any existing batch control solutions in the market. We provide low onboarding fees that can be spread throughout the term of your contract, making it accessible for plants of all sizes. Pricing is customized based on plant size, number of batching lines, and integration approach. Our service fees include software, implementation, training, and 24/7 support. BatchLogic is designed to deliver ROI within 6 months through waste reduction and efficiency gains, making it cost-positive quickly. Contact us for a personalized quote and ROI analysis.

Complete training is included for all operators, supervisors, and management across all shifts. We provide 24/7 emergency support for critical issues (response under 15 minutes) plus standard business hours support. Ongoing optimization reviews quarterly. On-site engineers available during implementation and first 30 days of production.

We offer personalized demos using your plant data and equipment specifications to show projected results. While we don't offer free trials due to implementation complexity, we provide detailed ROI projections based on your specific operation. Contact us for a personalized assessment.

BatchLogic integrates with your existing hardware including load cells, PLCs, moisture sensors, temperature probes, admixture meters, and control systems from any manufacturer. We connect to any equipment that digitally records data, allowing you to keep your current investment while gaining advanced software capabilities.

BatchLogic is software that works with your existing equipment—we don't sell hardware. If you need to upgrade load cells or sensors, we can recommend compatible equipment from trusted manufacturers. Our software integrates with equipment from any vendor, so you have complete flexibility in hardware choices.

BatchLogic receives continuous updates with critical improvements deployed weekly and new features released monthly. Major releases happen quarterly. All updates are automatic and included in your subscription at no additional cost. We maintain backward compatibility so updates never disrupt your operations.

24/7 emergency support is available via phone with response time under 15 minutes for critical production issues. Standard support (Monday-Friday 8am-6pm Pacific) has typical response time under 2 hours. We also monitor system health proactively and often identify and resolve issues before they impact production.

Yes. While BatchLogic works out-of-the-box for standard batching, we offer custom configuration and development for unique workflows. The platform includes configurable parameters, custom fields, and flexible reporting. For specialized requirements, our team can develop custom modules or integrations. Custom development is quoted separately based on complexity.